Terms and Conditions

1. Acceptance of Terms

By accessing or using AI Phantom services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Description of Service

AI Phantom is an AI model management platform and API gateway that provides:

• AI model routing and management services
• API gateway and proxy services
• Multi-provider AI model access
• Usage analytics and monitoring
• Team collaboration and management tools

3. Account Registration and Security

3.1 Account Requirements

• You must provide accurate and complete information during registration
• You are responsible for maintaining account security and confidentiality
• You must be at least 18 years old or have parental consent
• One person or entity may maintain only one account

3.2 Account Security

• You are responsible for all activities under your account
• Notify us immediately of any unauthorized access
• Use strong passwords and enable two-factor authentication when available

4. Acceptable Use Policy

4.1 Permitted Uses

• Commercial and non-commercial applications
• Integration with your applications and services
• Academic research and development
• Testing and evaluation purposes

4.2 Prohibited Uses

• Illegal activities or content generation
• Harassment, abuse, or harmful content
• Unauthorized access or reverse engineering
• Spam, malware, or security violations
• Violation of third-party rights

5. Service Availability and Support

5.1 Service Level Agreement

• 99.9% uptime commitment for paid plans
• 24/7 system monitoring and alerts
• Scheduled maintenance with advance notice

5.2 Customer Support

• Email support for all users: berdsolutions@gmail.com
• Business hours: Monday-Friday, 9:00 AM - 6:00 PM UTC
• Priority support for enterprise customers
• Emergency support for critical issues

6. Billing and Payments

6.1 Pricing and Plans

• Current pricing available on our website
• Usage-based billing for API calls
• Monthly and annual subscription options
• Enterprise custom pricing available

6.2 Payment Terms

• Payment due in advance for subscription services
• Automatic billing for recurring subscriptions
• Late payment may result in service suspension
• All fees are non-refundable unless specified

7. Intellectual Property

AI Phantom and all related trademarks, logos, and intellectual property are owned by Berd Solutions. You may not use our intellectual property without written permission.

You retain ownership of your data and content. By using our service, you grant us permission to process your data solely for service provision and improvement.

8. Data Privacy and Security

We are committed to protecting your privacy and data security. Please review our Privacy Policy for detailed information about how we collect, use, and protect your information.

• Data encryption in transit and at rest
• Regular security audits and monitoring
• Compliance with applicable data protection laws
• User control over data retention and deletion

9. Limitation of Liability

To the maximum extent permitted by law, Berd Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of AI Phantom services.

Our total liability for any claim shall not exceed the amount paid by you for the service during the twelve (12) months preceding the claim.

10. Termination

Either party may terminate this agreement at any time with proper notice. Upon termination:

• Your access to AI Phantom services will cease
• Outstanding fees remain due and payable
• Data will be retained according to our data retention policy
• These terms will remain in effect for applicable provisions

11. Changes to Terms

We may update these Terms and Conditions periodically. Significant changes will be communicated via email and dashboard notifications with 30 days advance notice. Continued use of our services constitutes acceptance of updated terms.

12. Contact Information

If you have questions about these Terms and Conditions, please contact us: